《企业流程设计与风险管理》

日期:2009年04月09日

<div style="line-height: normal"><b><font size="6"><a ><span style="font-size: 16pt">《企业流程设计与风险管理》</span></a></font></b></div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><b><span style="font-size: 12pt; color: black; line-height: 150%">名称</span></b><b><span style="font-size: 12pt; color: black; line-height: 150%">2</span></b><b><span style="font-size: 12pt; color: black; line-height: 150%">:企业管控与风险防范</span></b></div> <div style="margin: 0cm 0cm 0pt 24.2pt; line-height: 150%" align="left"><b>&nbsp;</b></div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">课程背景:</span></b></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">西方金融风暴严重冲击资本市场,将对中国企业产生重大影响。企业内部控制的缺失是导致企业铤而走险,经营失败的主要原因。</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">如何建立有效的企业管控和风险防范体系?</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">如何确保企业运营的可靠和安全?</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">如何确保企业经营的效率和效果?</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">如何保证企业资产的安全?</span><span style="font-size: 12pt; color: black; line-height: 150%">&hellip; &hellip;</span><span style="font-size: 12pt; color: black; line-height: 150%">企业面临这些实际问题,究竟该怎么办?</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">唯一的办法就是建立有效的内部控制体系。但什么是有效的内部控制体系,如何评价和改进企业的内部控制制度,这已成为企业可持续发展的关键。</span></div> <div style="line-height: 150%" align="left">&nbsp;</div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">培训收益:</span></b></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">通过对世界</span><span style="font-size: 12pt; color: black; line-height: 150%">500</span><span style="font-size: 12pt; color: black; line-height: 150%">强企业内部控制制度的案例分析,帮助学员建立对内部控制制度完整而系统的认识;</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">提升企业对内部控制自我评估的能力,建立有效的管控体系;</span></div> <div style="line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">结合企业的自身状况设计控制要点,并建立适合企业自身情况的内部控制系统。</span></div> <div style="text-indent: 12pt; line-height: 150%" align="left">&nbsp;</div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">本课程探讨和解决的主要问题:</span></b></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">1.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业经营中常遇到的风险类型?如何分析企业风险?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">2.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业内部控制制度的基本框架?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">3.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">内部控制制度的关键要素?如何制定各种内部控制制度?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">4.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">如何制定企业业务流程?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">5.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业内部审计的职责?如何进行内部审计?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">6.</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">如何进行职责分离控制?如何对内部控制制度进行定期的评估和改进?</span></div> <div style="margin: 0cm 0cm 0pt 42.2pt; line-height: 150%" align="left">&nbsp;</div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">培训对象:</span></b></div> <div style="text-indent: 24pt; line-height: 150%" align="left"><span style="font-size: 12pt; color: #555555; line-height: 150%">CEO</span><span style="font-size: 12pt; color: #555555; line-height: 150%">、</span><span style="font-size: 12pt; color: #555555; line-height: 150%">COO</span><span style="font-size: 12pt; color: #555555; line-height: 150%">、</span><span style="font-size: 12pt; color: #555555; line-height: 150%">CFO</span><span style="font-size: 12pt; color: #555555; line-height: 150%">、人力资源总监、</span><span style="font-size: 12pt; color: black; line-height: 150%">财务总监、营销总监、采购总监、生产总监、质量总监等企业经营管理人员</span></div> <div style="text-indent: 24pt; line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">负责内部控制和内部审计部门的经理、主管和其他管理人员</span></div> <div style="text-indent: 24pt; line-height: 150%" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">其他财务职能部门(会计、信用控制、资金管理等)的经理和管理人员</span></div> <div style="line-height: 150%" align="left">&nbsp;</div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">讲师介绍:</span></b></div> <div style="text-indent: 24.1pt; line-height: 15pt; text-align: left" align="left"><b><span style="font-size: 12pt; color: black">肖老师,</span></b><span style="font-size: 12pt; color: black">10</span><span style="font-size: 12pt; color: black">年外企财务(其中:</span><span style="font-size: 12pt; color: black">7</span><span style="font-size: 12pt; color: black">年</span><span style="font-size: 12pt; color: black">IBM</span><span style="font-size: 12pt; color: black">工厂财务管理经验)</span><span style="font-size: 12pt; color: black">+5</span><span style="font-size: 12pt; color: black">年中央企业管理经历;《财务经理人》</span><span style="font-size: 12pt; color: black">网(</span><span style="font-size: 12pt; color: black"> www.ecfo.com.cn </span><span style="font-size: 12pt; color: black">)创建者之一;中国《财务技术》研究中心</span><span style="font-size: 12pt; color: black">发起者之一;中国人民大学财政金融学院</span><span style="font-size: 12pt; color: black">特聘讲师;清华大学财务总监班</span><span style="font-size: 12pt; color: black">特邀讲师;《首席财务官》杂志</span><span style="font-size: 12pt; color: black">&nbsp;</span><span style="font-size: 12pt; color: black">专家顾问。肖老师作为中国大陆第一代职业高级财务经理人,经世界顶级跨国企业多年的历练,积累了丰富的企业管理实践经验,在企业财务战略、财务管理、财务技术方面均有非常深厚的造诣,是一位卓有成就的财务管理专家。他曾经服务过的客户有</span><span style="font-size: 12pt; color: black">IBM(</span><span style="font-size: 12pt; color: black">中国</span><span style="font-size: 12pt; color: black">)</span><span style="font-size: 12pt; color: black">有限公司、</span><span style="font-size: 12pt; color: black">NOKIA(</span><span style="font-size: 12pt; color: black">中国</span><span style="font-size: 12pt; color: black">)</span><span style="font-size: 12pt; color: black">有限公司、美的集团、三一重工、中国兵工集团、苏州泰科电子、中信建投、工行、建行、中联重科、长虹佳华、航星机器、爱立信中国学院、中国移动、山河智能等。</span></div> <div style="line-height: 16pt" align="left"><b><span style="font-size: 12pt; color: black">授课风格:</span></b><span style="font-size: 12pt; color: black">肖老师能巧妙地融合中、西方管理文化,将理论、实践和趣味相结合,讲解深入浅出;他采用体验、参与、训练、讲评、互动式的教学方法,运用一系列先进的财务管理方法、技术和操作工具,结合学员的问题进行分析与解答,帮助学员迅速提高管理技能和管理水平,为企业创造价值,得到了众多企业及学员的认可和好评。</span></div> <div style="line-height: 16pt" align="left"><b>&nbsp;</b></div> <div style="margin: 0cm 0cm 0pt 24.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">l</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">课程大纲:</span></b></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: black; line-height: 150%">课程导入:背景案例</span></b></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: black; line-height: 150%">业务控制的</span></b><b><span style="font-size: 12pt; color: black; line-height: 150%">&ldquo;</span></b><b><span style="font-size: 12pt; color: red; line-height: 150%">PROCESS</span></b><b><span style="font-size: 12pt; color: red; line-height: 150%">(流程)</span></b><b><span style="font-size: 12pt; color: black; line-height: 150%">&rdquo;</span></b><b><span style="font-size: 12pt; color: black; line-height: 150%">体系:</span></b></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: red; line-height: 150%">P</span></b><span style="font-size: 12pt; color: black; line-height: 150%">urpose of business control</span><span style="font-size: 12pt; color: black; line-height: 150%">:<b>业务控制的目的</b></span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">成长中的企业面临的四个结构性问题;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<span style="font-size: 12pt; color: black; line-height: 150%">案例:微观管理的困境</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">管理故事</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">为什么需要控制</span><span style="font-size: 12pt; color: black; line-height: 150%">?</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">控制的目的;</span></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: red; line-height: 150%">R</span></b><span style="font-size: 12pt; color: black; line-height: 150%">isk analysis & acceptence</span><span style="font-size: 12pt; color: black; line-height: 150%">:<b>风险分析和风险接受</b></span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">典型危机案例分析</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业常见的风险类型;</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">内部控制的基本理论和实践;</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">风险管理模式;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<span style="font-size: 12pt; color: black; line-height: 150%">案例分享:</span><span style="font-size: 12pt; color: black; line-height: 150%">IBM</span><span style="font-size: 12pt; color: black; line-height: 150%">公司财务面对的风险</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">如何防范常见的舞弊;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<span style="font-size: 12pt; color: black; line-height: 150%">案例分析:材料采购过程的风险分析</span></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: red; line-height: 150%">O</span></b><span style="font-size: 12pt; color: black; line-height: 150%">peration procedure structure</span><span style="font-size: 12pt; color: black; line-height: 150%">:<b>公司运作流程体系</b></span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业运作的本质;</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">内部控制的制度的基本框架;</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">财务流程体系框架</span><span style="font-size: 12pt; color: black; line-height: 150%">&mdash;&mdash;</span><span style="font-size: 12pt; color: black; line-height: 150%">SPPIR</span><span style="font-size: 12pt; color: black; line-height: 150%">体系</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">案例分享:</span></b><span style="font-size: 12pt; color: black; line-height: 150%">IBM</span><span style="font-size: 12pt; color: black; line-height: 150%">流程管理规定</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">主要业务控制问题列举:销售、采购、资产等</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">生产流程概述</span><span style="font-size: 12pt; color: black; line-height: 150%">&mdash;&mdash;</span><span style="font-size: 12pt; color: black; line-height: 150%">运用</span><span style="font-size: 12pt; color: black; line-height: 150%">&ldquo;</span><span style="font-size: 12pt; color: black; line-height: 150%">5M1E</span><span style="font-size: 12pt; color: black; line-height: 150%">&rdquo;</span><span style="font-size: 12pt; color: black; line-height: 150%">原则;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">讨论:</span></b><span style="font-size: 12pt; color: black; line-height: 150%">销售业务流程</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">销售环节关键流程;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">案例分享</span></b></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: red; line-height: 150%">C</span></b><span style="font-size: 12pt; color: black; line-height: 150%">orporation &nbsp;review & audit</span><span style="font-size: 12pt; color: black; line-height: 150%">:<b>公司流程审核和审计</b></span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">什么事内部审计?</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">内部审计与外部审计的区别;</span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">公司审计的职责;</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">案例分享:</span></b><span style="font-size: 12pt; color: black; line-height: 150%">IBM</span><span style="font-size: 12pt; color: black; line-height: 150%">内部审计</span></div> <div style="margin: 0cm 0cm 0pt 66.2pt; text-indent: -21pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&Oslash;</span>&nbsp;<b><span style="font-size: 12pt; color: black; line-height: 150%">问题:</span></b><span style="font-size: 12pt; color: black; line-height: 150%">流程为什么执行难?</span></div> <div style="line-height: 150%" align="left"><b><span style="font-size: 12pt; color: red; line-height: 150%">E</span></b><span style="font-size: 12pt; color: black; line-height: 150%">lements of business control</span><span style="font-size: 12pt; color: black; line-height: 150%">:<b>内部控制关键要素</b></span></div> <div style="margin: 0cm 0cm 0pt 63.2pt; text-indent: -18pt; line-height: 150%; text-align: left" align="left"><span style="font-size: 12pt; color: black; line-height: 150%">&bull;</span><span style="font-size: 7pt; color: black; line-height: 150%">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt; color: black; line-height: 150%">企业价值链与流程管理的关系;</span></div>

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